COVID 19 Advisory


Updated July 8th, 2020

Endodontic Services, Inc., is closely monitoring all expectations set forth by the nationwide pandemic, COVID-19.


In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff members. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely.

Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. Patients with COVID-19 usually present with clinical symptoms of fever, dry cough, and myalgia. In addition, less obvious symptoms such as nausea, diarrhea, reduced sense of smell (hyposmia), and abnormal taste sensation (dysguesia) have also been reported. Notably, about 80% of these patients have only mild symptoms that resemble flulike symptoms and seasonal allergies, which might lead to an increased number of undiagnosed cases. These asymptomatic patients can act as “carriers” and also serve as reservoir for re-emergence of infection. Although SARS-CoV-2 is known to be highly transmissible when patients are most symptomatic, it is noteworthy that the incubation period can range from 0 to 24 days, therefore transmission can occur before any symptoms are apparent.

To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms.

In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting coronavirus.

We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.


It is our goal to aid our country's efforts and help contain the spread of this deadly virus. We as specialists find that the majority of our patients come to us in pain or show symptoms of infection. With this being said, we are open to seeing your patients experiencing dental pain or those that you believe to have an infection. This would include dental pain, extreme toothaches, extreme hot and cold sensitivity, pus, bleeding, dental abscess, dental trauma, pulp exposure, extreme swelling, inability to chew, or other signs of infection.

We will be limiting post-operative appointments, by evaluating each patient and deciding on whether we feel it is “necessary” to revisit the case.

We encourage our general dentists to reach out and keep our office informed of any specific patients needs during the next few weeks. As you re-open your practice, we are here to aid in every possible way. Untreated dental emergencies, especially infections, can create medical emergencies later if left untreated. Due to this, we as endodontist understand the call and importance placed on our specialty. We will do our best to accommodate during normal office hours, or after hours if necessary. If your patients on require specific financial arrangements, please have this communicated to our front staff. We understand that many families are suffering from financial hardship caused by coronavirus.

Our dental staff will be taking the necessary protocol to work in dental clinical settings and assessing characteristics of the 2019 novel coronavirus at the time of appointment. This will include taking a full medical history for each patient along with everyone's temperature. We ask that patient's visitors wait in their vehicles, helping to not overcrowd our waiting room. If you are able to also direct your patients to our website to pre-register and/or print out online paperwork forms. When your patient does so, it significantly helps our doctors and assistants have medical history forms present during initial screening procedures. If patients are ill or experiencing flu-like symptoms, to reschedule their dental appointments. If you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (China, Italy, Iran, South Korea, US States) who was diagnosed with COVID-19 or who was quarantined as a precaution, you should wait 14 days until you see your dentist to make sure you have not caught the coronavirus.

Our caring wishes to all staff, dentists, and our local community.

E. Michael Feltman D.D.S., M.S.D.

Scott E. Risser D.D.S., M.S.D.

© 2020 Risser Endodontics, PC.

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